Plenty of new updates rolled out during our two weeks off from #AskAWebOp. Instagram’s changes include updates to their ads and how followers are becoming influencers. Meanwhile, Snapchat helps users curate content with a new playlist feature. To round it all out, Google is putting a major emphasis on local data and reputation for Google My Business listings. Watch as Taylor and Kelsey explain the updates and how they will impact your small business.
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Customer Reviews Matter: How to Get More 5-Star Reviews and Handle Bad Ones
Before trying a new restaurant, booking a service, or buying something online, what’s the first thing you do? Check the reviews, right? Your customers do the same. Online reviews shape your business’s reputation, and whether it’s a glowing 5-star review or a not-so-great one, how you handle them can make
March 26, 2025
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