Remember when email was all the rage and you couldn’t wait to sign into AOL to hear, “You’ve got mail”? It was only a few years ago that email open rates for businesses were above 80%, but then we grew weary of Groupon, chain emails forwarded from your parents, and that royal family from a far away land that left you millions of dollars (hopefully you never gave up you banking information to them). While email can still be a strong play for your Internet marketing strategy, it just doesn’t have the reach that it once did a few years ago. If you were one of the lucky ones to jump into email marketing when open rates were through the roof, you know how powerful being first to a new strategy can be for your business. In episode 8 of #AskAWebOp, Kevin covers a few of the social media advertising platforms that you should investigate for your business. If you’re looking for a leg up on your local competition, watch (or listen in the background) as Kevin points out a few advantages to each platform. Did you find this video valuable? We would love for you to help spread the word by sharing with your network!
Customer Reviews Matter: How to Get More 5-Star Reviews and Handle Bad Ones
Before trying a new restaurant, booking a service, or buying something online, what’s the first thing you do? Check the reviews, right? Your customers do the same. Online reviews shape your business’s reputation, and whether it’s a glowing 5-star review or a not-so-great one, how you handle them can make